Contact Centre Solutions

Randstad’s unique knowledge in understanding the difficulties of regularly sourcing and retaining high volumes of suitable staff for the contact centre industry led to the development of Randstad Contact Centre Solutions.

Randstad Contact Centre Solutions offers both Inhouse and branch solutions staffed by specialist teams experienced in flexible and permanent recruitment.

We also offer bespoke consultancy for recruitment projects for new or developing contact centres. By taking the time to get to know your exact business needs, we develop a competitive solution to source, retain and payroll your staff, increasing your companies productivity and reducing your costs, freeing up your time to concentrate on your core business.

To give our clients the best service and find the right talent, it is vital that we understand thoroughly what the roles require. Job shadowing gives us the opportunity to find out more about the role enabling us to tell candidates what they to expect. We talk to managers, team-leaders and operatives to help us understand the role and how people will fit into your organisation. 

Contact us to find out more.