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Friendship 'more important than pay'

Thu 5 Jun 2008

04/06/2008

Work relationships help retain more workers than salaries, new research has shown. According to the City and Guilds Happiness Index, more people stayed in their post because they liked the job (57 per cent) than those who remained because of their pay packet. Bob Coates, managing director, explained that improving workforce happiness "is rising up the business agenda and employers cannot afford to ignore it". "Companies can no longer rely on those established reward and recognition policies that fail to resonate with employees and do little to combat stress levels in the workplace." By means of an average, the happiest worker should be a female beauty therapist in her 60s working in the nNorth-e East, the research found. Other top ranking professions, based on the index are hairdressers, armed forces, chefs and retail staff. Professor Cary Cooper helped analyse the study's data. He recommended employers develop reward and recognition policies not based on monetary benefit and provide employees with a varied workload, to test the full spectrum of their job role.

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