complaint handling

Randstad Financial & Professional created a high volume delivery solutions team in 2011 in response to an increased demand for Financial Services Complaint Handlers in PPI, medical, travel and general insurance claims.

Taking the time now to employ experienced Complaint Handling staff is an investment in your company’s long-term reputation, and will result in improved customer satisfaction levels.

We register candidates with varying levels of experience from diverse customer service backgrounds; so whether you’re in search of a qualified team leader or an entire team of Complaint Handling staff, support is at hand.

We can provide you with experienced Complaints Handlers, Case Assessors, Adjudicators and Case Managers to meet both planned and ad hoc demands – simply get in touch with the team.

contact us: 0207 786 6900

OR contact your local branch