1st line it support in croydon

04 July 2018
robert davies, randstad cpe
job type
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croydon, south east
construction & property
sub specialism
fm & maintenance
job type
working hours
reference number
robert davies, randstad cpe
01489 560180
apply now

job description

1st Line IT Support - Croydon - Permanent

Are you a driven and motivated 1st line IT support professional seeking a new challenge in Croydon?

Are you looking to work for a market leading company that is rapidly growing?

Our leading brand client based in Croydon has a new and exciting opportunity for a motivated and driven 1st Line IT support professional.

You will play a key role in supporting the company IT infrastructure and maintaining the company IT systems by providing efficient and effective desktop support.

The IT support engineer will provide effective IT assistance across all aspects of the business and will provide backup and support to the 2nd and 3rd line. The position is responsible for helping support and maintain the Desktop operating systems plus general maintenance of all IT-related hardware/software.

* Immediate start available
* Excellent working environment
* Clear Career progression and development
* £NEG depending ion experience with annual salary reviews

Duties include:

* Setting up and configuring new laptops and desktops
* Ensure helpdesk tickets and phones are answered and actioned as appropriate
* Escalating IT issues to 2nd line support where necessary
* Diagnosing and resolving technical issues
* Undertaking small- to medium-sized IT projects as instructed by the IT manager
* Providing desktop and laptop support
* Installing authorised software to laptops and desktops
* Ensuring security and upgrades are applied to desktops and laptops and kept up to date
* Antivirus installation to all desktops and laptops
* Fault finding on laptops and desktops
* Reporting faults and maintaining logs on desktops and laptops
* Completing internal user moves including phones
* Patching of network and phones
* Ensuring all logs for equipment and users are maintained
* Creating purchase requisitions for IT hardware/software
* Setting up new users and disabling expired accounts in accordance with HR requirements

Experience Needed:

* Team worker, professional and motivated
* Positive attitude and customer focused
* Basic understanding of Networking/TCP IP configuration/LAN Setup
* Adept with Windows 7/8.1/10 and Office 2013-16
* Keen to learn and progress
* GCSE Maths & English (Or equivalent)

For further information, please apply today

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.




driving licence

educational requirements