1st line support technician in feltham

posted
07 September 2018
contact
gian fletchman, randstad technologies
job type
contract
salary
Competitive
apply now

posted
location
feltham, south east
specialism
IT
sub specialism
Support
job type
contract
working hours
Full-Time
salary
Competitive
reference number
A324FD
contact
gian fletchman, randstad technologies
apply now

job description

Are you interested in kick starting your career in IT with one of the largest IT companies in the UK? Have you got a passion for IT or experience working in a 1st line support role? If you are a team player who is energetic and self motivated then this could be the role for you!

The role as a 1st Line Support technician will be on the front line and working within the IT support team. The main task will be to troubleshoot and fix end user issues; image, deploy, support systems and assist with day to day tasks. You must be friendly and proactive in your approach as customer service is important in this role.

Requirements:



* Able to support users running macOS from 10.8 onwards, Windows 7,8,10 and Office 365
* Some experience supporting remote meetings and conferencing tools like WebEx
* Basic knowledge of troubleshooting LAN, WLAN, VPN and VoIP
* Strong communication skills both written and verbal
* Set up and configuration of accounts on laptops for new hires
* Knowledge of mobile device management
* Experience in supporting users remotely and face to face

If you are interested in this role please contact me on 0117 311 6443 or gian.fletchman@randstad.co.uk

Randstad Technologies Ltd is acting as an Employment Business in relation to this vacancy.

skills

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