account manager in leeds

28 August 2018
fabienne basquille, randstad cpe
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leeds, yorkshire and the humber
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fabienne basquille, randstad cpe
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job description

Are you an experienced Account Manager? Are you looking to take on a new challenge with a leading Medical Devices Manufacturer? If so we are looking for individuals just like you!

We have an opportunity for a Account Manager to join a leading client of ours to be responsible for supporting the Orthopaedic Reading Region teams on projects.

Based in Leeds, our client would like you to work on a contract for 12 months initially, Monday to Friday; you will have the opportunity to be responsible for:

Role Purpose:

* Achieve agreed objectives and sales targets as outlined in the annual performance cycle.
* Within allocated geographical region, interact and promote products to key customers and stakeholders in secondary care. Takes the lead in managing the Specialty customer.
* Manage territory through the development of comprehensive business plans. Focus on highest value opportunities to grow and develop new business including taking competitor share and the adoption of new technologies whilst maintaining key customers and core business.
* Manage and develop accounts and own the relationship between the Company and the customer, ensuring efficient alignment of all efforts to maximise impact of all activities driving growth.
* Work with Regional Sales Manager and other colleagues to define commercial requirements to grow and protect our business.
* Ensure key insights from the external marketplace are appropriately shared internally to shape future business plans.
* Ensure competence in procedural focus area and product portfolio.
* Act as an ambassador for Medical Devices

Key areas of responsibility:

Account Planning:

* Analyse and interpret account strategies and plans utilizing key systems and data, both internally and externally, where appropriate to gain a broad understanding of the business environment and insights in to account needs
* Develop, deploy and maintain tactical account business plans that align to business and customer objectives to deliver agreed objectives
* Prepare appropriate plans to meet with customers (with contingencies) in order to deliver on account plans and milestones
* Prepare presentations for meetings as appropriate


* Prepare presentations for meetings as appropriate
* Build strong networks of relationships that enable the identification of mutually beneficial opportunities to sell key technologies in the surgical procedural environment
* Present brand value propositions and value-added customer solutions to positively influence buying behaviours


* Work collaboratively with colleagues across Medical Devices to deliver business plan
* Collaborate with other Sales Specialists and commercial teams to deliver coordinated approach where applicable
* Respond to requests for support from other customer facing colleagues and proactively share information and insights where customer may be shared across via the customer relationship management system
* Contribute and collaborate with colleagues in regional team to work collaboratively towards regional business planning goals

Professional Education and Marketing:

* Leadership of customer training activities
* Partner with Professional Education to develop and maintain associated KOL relationships as well as championing the effective use of the Company's comprehensive Professional Education offering
Clinical Expertise
* Understand technical information pertinent to the procedure and product platform
* Maintain up-to-date market and industry knowledge

Skills and competencies required:

* Strong Selling & Negotiating skills
* Ability to effectively plan
* Excellent communication skills -written, spoken and presentation ability
* Excellent commercial acumen
* Influencing and business partnering skills - understands stakeholders requirements, ability to analyse requirements and develop strategies that drives the adoption of technologies and become a trusted business advisor providing solutions
* Ability to build trust with customers by asking probing questions that helps the customer achieve their objectives, acting in a consultative manner
* Effectively utilise the Company's selling tools (Integrity Selling)
* Continual learning utilising the internal training modules
* Maintain deep clinical expertise in procedure and product knowledge
* Networking - proactive in business situations; expands network continually; comfortable in meeting new people and stimulating conversation
* Collaborating and teaming - team player, actively engages and collaborates across functional boundaries.
* Drive and tenacity and a strong winning spirit
* Information Technology skills

Education & Experience Required:

* Understanding of the external secondary care environment
* Proven successful track record in selling, ideally within the Medical Devices sector
* Degree desirable
* ABPI (where appropriate)

Key Compliance Requirements:

* Act as a role model for values at all times. Demonstrate honesty and ethical behaviour in all areas of responsibility
* Maintain thorough familiarity with your detailed personal Health & Safety responsibilities as described in the Company's Health & Safety policy
* Adherence to UK Safe Fleet Policy
* Adherence to Healthcare Compliance Policies
* Adherence to all Company policies and necessary training and development requirements within required time frames
* Ensure compliance to the Company's product complaint process
* Willingness to travel, and attend meetings as required

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.