admin support coordinator in cirencester

06 November 2018
samantha wright, randstad business support
job type
£ 18,000 - £ 21,000 per year
apply now

cirencester, south west
secretarial & admin
job type
working hours
£ 18,000 - £ 21,000 per year
reference number
samantha wright, randstad business support
01793 491444
apply now

job description

Are you available to start immediately in your next permanent career? Are you an experienced administrator or coordinator, looking for a varied and busy role? Are you confident and capable, prioritising workloads and supporting internal and external colleagues and clients? If so, please read on..... This is a really good opportunity for someone looking to take a step up in their career and play a pivotal point in the workings of a company.

Our client, a customer focused organisation, marketing an expanding range of products to commercial customers as well as the general public. I am looking for an admin focused individual, to enhance and support the design and customer teams - this role will mostly comprise varying administration tasks, but will also include phone work to customers and colleagues on the road. You will report into the sales director, working full time Monday to Friday, office hours, paying £18,000 - £21,000. Please note, you must be able to drive and have your own transport, due to the location of the office.

Job Responsibilities:

As an Admin Support Coordinator, you will:

* Appointment making, order processing administrative support
* Process customer orders
* Prepare stock deliveries
* Ensure customer collections are co-ordinated and the delivery promise is achieved
* Produce and maintain catalogue and distributor customer pricing spread sheets with the assistance of the Head of Sales
* Assist in the administration of the Site Visit Diary as required
* Pursue enquiries, leads and quotations to ensure understanding, clarity and aim to secure a sale.
* Chasing quotations
* Advise the design team of any design issues the customer may require clarifying and facilitate further contact between the Designers and customer as required
* Provide written and verbal quotations in response to customer enquiries and convert these into orders
* Advise customers of delivery dates and liaise with teams to ensure deadlines and special instructions are met
* Take responsibility of a variety of after sales queries ranging from payment, product to assembly enquiries
* Help resolve customer complaints, considering customer satisfaction, cost and preventative rectification
* Chase payment for outstanding orders and invoiced design work,
* Outbound calls to current customer database for re-visits and maintenance checks
* Continually look for business opportunities and refer these to the most appropriate sales

Preferred Skills:

* A minimum of 2 years admin / coordination experience
* Confident on the phone
* Comfortable communicating to all levels of colleagues and customers
* You must be able to drive, with your own transport due to client location

Personal Attributes:

* To make a positive impact in this position you will need to be confident, accurate and a great communicator - with a positive, friendly manner
* Ability to work as part of a team
* Target driven
* Confident multi tasking and prioritising - on a daily basis
* The want for a career and the drive and motivation to succeed and develop
* If you are ambitious and self motivated this will give you a strong advantage in this role

Associated Benefits:

* 33 days annual holiday (incl. bank holidays)
* Competitive commission structure
* For the right person there is an opportunity working for a company who promote internal progression and promotion
* The permanent role is likely to progress into taking ownership of bigger projects and training will be given to ensure the success of these larger projects
* A great opportunity for a hungry career driven individual to take a change in career and learn new skills
* Free onsite parking
* Large break out room with computers and kitchen facilities
* Normal working week is 40 hours, Monday to Friday, between 08:30am and 18:00pm - plus one hour for lunch

For further information, please apply and call Sam in the office for more information - interviews will commence next week.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

educational requirements

high school