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customer service administrator

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Chatham, South East
Job type:
Date Posted:
19 June 2019
reference number:

Do you have excellent customer service skills? Then I have the PERFECT role for you! Apply Now!

Role: Customer Service Administrator

Start: ASAP

Contract: Temporary ongoing

Salary: £9.50 - £10.50 per hour + holiday

Location: Chatham, Kent

Hours: Full time

Must be able to drive and have own vehicle.

Company -

You will be working with a client within the maintenance industry, excellent company to be apart of. You will be working there on an ongoing temporary basis.

Role - Customer Service Administrator

* Take ownership and manage customer complaints and enquiries through to resolution.
* Liaise internally between the client area offices and externally with our clients and their customers to answer enquiries received relating to work carried out.
* Proactively contact customers to ensure their enquiries have been resolved and to monitor the quality of Customer Service provided.
* Visit customers and sites across the South East where required.
* Provide local Liaison support for planned schemes across the South East.
* Accurately update both in-house and client databases.
* Monitor social media channels and take proactive approach to ensure company and client reputations are enhanced.

Experience needed -

* Being the first point of contact, liaising with all customers / residents
* Managing queries and customer service
* Being able to manage your own time
* Excellent customer service skills
* This role will be your own, so you need to be able to prioritise, get stuck in and be willing to complete duties that may fall outside your role when needed.
* Customer Liaison Officer

What to do now? Click Apply! Or call Lizzie Dodd at Randstad CPE Maidstone Office

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.