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technical operations engineer

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Location:
Dublin, International
Job type:
Contract
Date Posted:
03 December 2018
reference number:
KRTOE

We are looking for a Talented Technical Operations Engineer to join a global hospitality service provider!!

Based in Dublin (Contract 1+ years)

Responsibilities:

* Provide onsite technical support
* Act as an escalation point to technicians to assist with operations troubleshooting and process knowledge
* Troubleshoot Network, Systems, Applications
* Familiar with network configurations: LAN, WAN, wireless, and VPN
* Identify and resolve hardware and software application conflicts with Network and Systems, SaSS
* Troubleshooting web-based video conferencing solutions
* Open and close service requests, as well as manage the classification, assignment, tracking, and completion of requests
* Ensure that resolutions are consistent with company standards
* Use and add to knowledge bases including, wiki's, internal documentation

Requirements:

* 3-4 years experience in similar position
* Tool knowledge: JIRA, Confluence, PagerDuty, Monitoring/ LogicMonitor, Logging/SumoLogic,
* Basic Level of understanding of Python, Ruby, Scripting
* 3rd Party Maintenance Management experience
* Circuits Management
* Equinix Portal Management and Support Services experience
* Network and Systems, SaSS experience

APPLY TODAY!!!

Please note: candidates must hold full working Visa for Ireland (Min Stamp 4 accepted)

Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003