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customer service advisor

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Location:
Bradford, Yorkshire and the Humber
Job type:
Contract
Date Posted:
06 December 2018
reference number:
MSN2476D

Customer Service Advisor

40 Hours

Bradford

£7.83ph increasing to £8.65ph (£18,000pa) after 3 months

8am-5pm, 9am-6pm and 11am-8pm rotational

Are you seeking a career rather than a job? Are you looking for progression and want to gain new skills? Then look no further!

We currently have exciting opportunities for inbound customer service advisors who are available for an immediate start within a busy and vibrant customer service department. They are currently expanding and this is an incredibly exciting time to be joining their team.

Benefits

* Temp to perm contract
* Real career progression opportunities made available
* Free parking on site
* Pay rate of £7.83 increasing to £8.65 after 3 months
* Fantastic learning and development team who will assist you in your journey

Responsibilities within this role will include;

* Handling customer complaints and ensuring these are resolved in a timely and friendly manner
* Ensuring the customer leaves a happy customer once query or complaint is dealt with
* Handling large volumes of emails this will include queries and complaints and being able to adapt to each customer.
* Dealing with queries and complaints via social media platforms such as twitter
* Dealing with external queries

To be successful within this role you will have the following;

* An excellent telephone manner being polite and courteous at all times
* Proven experience of handling complaints
* Excellent administration skills

Please note candidates will need to be immediately available. The interview will take place in Leeds city centre so please make sure that you are available to attend.

If this role is of interest then please apply online and we will be in touch with you in due course

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.