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i.t technician (graduate)

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Cannock, West Midlands
Job type:
Date Posted:
06 February 2019
reference number:


Are you an I.T graduate? Are you looking to get in to an entry level role with little to no experience but good knowledge. Are you avaliable to start ASAP?

A leading supplier of products based in Cannock is looking for an IT Support Tecnician for their busy distribition centre.

Reporting to the IT & Communications Manager, the main responsibilities will be:

* Maintaining the integrity of all computer workstations, peripherals and associated software within the business.
* Being one of the main point of contact for employee's who are experiencing computer issues.
* Assisting personnel with installation, configuration and ongoing usability of system hardware and software.
* Daily operations and systems support providing regular progress reports to the IT & Communications Manager.
* Troubleshooting and resolving IT problems in person and remotely or via telephone and be able to verify functionality of hardware and software components.
* Keeping records of IT compliance with auditing and distribution management of available software licences.
* The ability to meet deadlines and be able to work effectively in high pressure situations.
* Have a strong understanding of IT principles and the ability to communicate technical concepts effectively to people at all levels.

* To carry out any other duties deemed necessary by the IT & Communications Manager in connection with the role.
* To ensure that Health and Safety procedures are adhered to.
* To assist the IT & Communications Manager in ensuring that obsolete IT Equipment is processed in accordance with the Company's ISO14001 procedures.
* To assist the IT & Communications Manager in ensuring the Company's ISO9001 & ISO4001 Quality Management System is adhered to.

Key Attributes:

* Should be enthusiastic and take a methodical approach to tasks with an eye for detail.
* Have strong communication and report writing skills.
* Have a hands on attitude.
* Although not essential, have a knowledge of SQL, Active Directory, DHCOP, DNS, TCP/IP, LAN/WAN routing, IP Networks.
* Experience in managing a predominantly.

A strong sense of discretion and confidentiality Windows based system.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.