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resource assistant

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Birmingham, West Midlands
Job type:
Date Posted:
11 February 2019
reference number:

Do you have a keen eye for detail? Ability to work independently and across multiple systems? Ability to build good working relationships at all levels? If so, continue reading and apply today!

We are looking for a Resourcing Assistant who will join a new Scheduling Hub to work alongside our Centre of Resourcing Excellence (CoRE) team. The Scheduling Hub team will perform critical tasks that can be delivered without close collaboration with the business. We aim to deliver significant efficiencies by standardising a number of our core business processes and, where possible, automating with the use of technology. The RM community will procure support from the scheduling hub, thus freeing them up to deliver increased strategic and value add services as outlined in the RM business strategy.

In a fast paced, dynamic environment, this role will provide you with opportunity to finesse your organisation and co-ordination skills, though on the job learning and specific training

The key responsibilities of this role

* Ensuring that changes to staff schedules are action promptly, using our workforce planning system (Staffing & Deployment), including the review and update of uploaded staffing plans (budgets) and proposed work.
* Producing regular, standardised Management Information (MI) to provide insight and trends to Resource Managers and senior stakeholders, helping to drive business growth.
* Performing regular data integrity checks/data cleansing in our workforce planning system to deliver sustainable, high quality information.
* Update and maintain key systems with business critical data to support the management of headcount budgets and forecasts on a regular basis.
* Using existing and emerging technologies to process a range of RM related data to ensure that critical business activities are cascaded and/or completed in a timely manner.
* Early identification and action to address issues that may adversely impact on delivery, using appropriate escalation protocols, where necessary.
* Share knowledge and best practice across the team.
* Build and develop strong and effective relationships with colleagues working other locations around the UK.
* Provide responsive and professional administrative support to the Resource Management community across our business.

Essential skills and experience

* Ability to work independently and across multiple workstreams
* Planning and/or Scheduling skills
* Maintain high attention to detail, especially when processing high volumes of work
* Actively manage expectations and escalate where necessary
* Actively seek and identify opportunities for development
* Time management and organisational skills
* Resilient and proactive with a positive, agile attitude towards changing demands and peaks/troughs in workload.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.