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italian speaking customer advisor

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Sunbury-On-Thames, South East
Job type:
Date Posted:
10 June 2019
reference number:

Are you a natural communicator? Are you comfortable dealing with business customers in the UK? Are you looking for an exciting opportunity with a multinational pharmaceutical company?

EVC Johnson & Johnson are multinational medical devices, pharmaceutical and consumer packaged goods manufacturing company, Joining Randstad at EVC means becoming part of an incredible story - and helping to write the next chapter.

You'll be working in a fast and ambitious environment, with talented people who really care about what they do.


* On-site car parking and cycle storage
* Conveniently located to public transport links
* Subsidised on-site restaurant
* Comprehensive training
* Discounted staff shop
* Annual bonus scheme

Pay Rate:

* £11 PER HOUR

* Plus annual reviews


As the primary contact between the business and its customers, you will be expected to ensure that every customer receives the same level of high service that you yourself would expect.

* Processing telephone orders, enquiries, complaints and requests for information
* Managing the relationship between different areas of the business
* Maintaining corporate SLAs and individual KPIs
* Responding to email enquiries from customers
* Maintaining customer and product knowledge


This role is to support the UK and Italian market so fluency in English and Italian is required. You will be dealing with inbound calls from corporate customers only.

* Strong customer focus
* Effective communication skills in English - verbal and written
* Ability to work in a team environment
* Good computer skills
* Organisational, numerical and administrative skills
* Willingness to take ownership of issues and resolve them when necessary

If you're passionate about delivering a high-quality personal service to corporate customers, then send your application to today!