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insurance administrator

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Cardiff, Wales
Job type:
Date Posted:
07 August 2019
reference number:

Are you a meticulous and experienced Insurance Administrator with excellent attention to detail. If so we have an exciting opportunity to work within a busy department of a client based in Cardiff. Offering full time hours, this is a fantastic opportunity for someone looking for their next career move. If you are happy to take on a fixed term contract, are immediately available for work and are able to demonstrate the below skill set, don't hesitate; apply today!


* Balancing service excellence with productivity and profitability
* Negotiating renewals considering available markets
* Ascertaining further opportunities whereby our client may satisfy the client's insurance needs and feeding this information to our Client Managers
* Assisting Client Managers retain an agreed proportion of clients by supporting the client journey.
* Fully understanding the client requirement and ascertaining further opportunities which Client Managers may assist with i.e. cross selling and new business opportunities
* Responding promptly and efficiently to instructions /requests and enquiries at all times
* Being available to deal with client and market emails
* Acting with honesty and integrity building trust and understanding;
* Liaising with other offices / units when required
* Producing quotations for mid-term adjustments / rebrokes and place cover based on Client Managers instructions and Client requirements
* Conforming fully to all statutory and regulatory obligations
* Conforming fully with operational policies, processes and procedures
* Maintaining accurate records and producing relevant documentation
* Developing excellent relationships with all stakeholders and Client Managers
* Being aware of Market trends and maintaining high levels of technical competence


* Strong technical insurance knowledge of commercial insurance products
* Very strong interpersonal skills
* Strong and effective communication skills
* Strong service orientation
* Highly organised
* Strong analytical and problem solving skills
* Ability to work as part of a team
* Experience of negotiation with Insurers would be ideal
* Ability to use insurance industry IT systems to effectively deliver client service
* Good understanding of compliance and FCA regulation

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.