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graduate customer representative

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Location:
Newcastle upon Tyne, North East England
Job type:
Permanent
Date Posted:
12 June 2019
reference number:
31447093
Graduate Customer Representative

Location: Newcastle-upon-Tyne 
Salary: £22k (up to OTE £30k)
REF: J3003:NE:GJ:GCR
Sector: Technology

Working for a Tech company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.

The Role: Graduate Customer Representative

As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised. 

Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products. 

As Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments. 

Graduate Customer Representative – what you get:  
  • A competitive basic salary £22,000  
  • Excellent OTE at £30-35k
  • Fantastic progression opportunities
  • Full bespoke training
  • Nights out / social events
  • Bonus / incentive scheme
Candidate Requirements: 
  • Educated to degree level
Next Steps: 

If you require this job specification or to apply in an alternate format please visit the Pareto website.