You are applying for this job:

appointment maker

  • new user
  • log in

Welcome [[name]]!

To apply for this job log in to your existing account





  1. choose file
    Upload from Google Drive

You are applying for this job:

Location:
Birmingham, West Midlands
Job type:
Permanent
Date Posted:
05 July 2019
reference number:
MJ71971

Do you love talking to people and helping them with their needs? Are you interested in the education sector? Are you looking for a fast paced and exciting new role?

We are currently recruiting for someone to join the sales team as an appointment maker, for a reputable company who are at the top of their game! You will be working in a medium sized team making outbound calls to people who have registered their interest in the product. There is no cold calling in this role at all - we are looking for someone with fantastic customer service and organisation skills!

Your responsibilities
* Making outbound calls to people who have registered an interest (no cold calling)
* Be making up to 100+ calls per day
* Providing excellent customer service
* Book phone appointments (call backs) for customers who are unable to speak at the time
* Pass calls to sales team when necessary
* Updating leads accordingly on our in-house CRM
* Ensuring all customers are given excellent customer service
* Take part in in-house training sessions held by our Training Officer

Your Skills/ Experience
* A minimum of 6 months phone experience
* Appointment booking experience would be an advantage
* Excellent phone manner
* Ability to demonstrate excellent customer service skills
* Ability to work under pressure
* Excellent verbal and written communication skills
* Good interpersonal skills
* A flexible team player who can demonstrate a can-do attitude and the ability to use initiative

Benefits to you
* Salary of £17000
* 22 Days Holiday + BH
* One Saturday a month 12-6pm
* Free Parking
* Sales incentives
* An extra day off for your birthday - every year!
* Subsidised BUPA medical cover
* Training in-house
* Discounted childcare on Birmingham Business Park - subject to availability

If you think that this is the role for you… please click apply today!

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.