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graduate customer representative

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Cheltenham, South West England
Job type:
Date Posted:
12 July 2019
reference number:
Graduate Customer Representative

Salary: Basic salary of £25,000 with uncapped commission!

Sector: IT

Working for an IT service management company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.

The Role: Graduate Customer Representative

As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised. 

Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products. 

As Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments. 

Graduate Customer Representative – what you get: 
  • Basic Salary of £25,000 with uncapped commission
  • Healthcare packages
  • Lucrative bonus/incentive schemes
  • Fun and inclusive work culture that includes a variety of social events
  • Pension contributions
  • Industry recognised training schemes that promote professional development
  • Various progression routes
  • Increasing independence as you become more comfortable with role
Candidate requirements:
  • Essential: Educated to degree level
  • Excellent communication skills; written, verbal and IT literate
  • Tenacity, drive and a desire to succeed

Next Steps:

If you require this job specification or to apply in an alternate format please visit the Pareto website.