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contract support

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Leeds, Yorkshire and the Humber
Job type:
Date Posted:
13 August 2019
reference number:

Can you provide an excellent customer service and business support which can ultimately impact on the continued growth of yourself and the business? If so, then look no further as I have fantastic opportunity available to you. As contract support you'll be providing a service to the client to make sure the everyday running of that account is running smoothly, your Key Responsibilities are;

* Providing support to the client and answer calls and emails in a professional and timely manner
* Determine the nature, priority of faults based on information provided by the client * Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders
* Raise and assign work orders to relevant resources
* Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's
* Effective communication with all levels of internal teams and external customers
* Manage system as a key user on site including PPM records, reactive and reporting.
* Experience of using Dynamics, Concept, Maximo. Experience
* Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc.

This role is a 3 month temporary contract that has a strong possibility of becoming permanent or even to become permanent, the role is full time and 40 hours a week, Monday - Friday. This offers a very attractive role and the opportunity to gain important experience within a market leading business. If this role is something you'd be interested in then please Apply Now or email your CV

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.