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inbound customer service advisor

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location: crewe, north west,
job type: permanent,
date posted: 2 october 2019,
reference number: icscrewe

Inbound Customer Service Advisor
£17000 - £18000 salary
Crewe

Randstad are delighted to be working with a leading printing, marketing and document control company, who are recruiting for an Inbound Customer Service Advisor to join their team in Crewe.

Main Duties:



* Act as first point of call for existing clients over phone, email and fax
* Process orders, respond to queries and resolve any issues
* Use in house systems to close orders and process invoices
* Collate specific client data, building monthly reports using Word and Excel

Experience:



* A customer service background, especially within a B2B environment
* Strong analytical and attention to detail
* Comfortable using bespoke IT systems

For more information about this role, please apply with your CV today.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.