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it infrastructure manager

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Location:
London, London
Job type:
Contract
Date Posted:
04 October 2019
reference number:
rkh-

IT Infrastructure Manager

My client is looking for an experienced IT Infrastructure Manager with 5-15 years working on construction focused projects. You will be responsible for managing cloud based services and on site IT facilities for 500-2000 users. This will mainly be outsourced IT services so you must be used to managing outsourced suppliers.

You will have a strong relevant IT background and be experienced in managing IT services. A background of working in the construction sector on greenfield sites is preferred but not essential.

This is a hands on role.

Some of you key duties will include:

* Responsible for outsourced and internal IT services.
* Responsible of the IT mobilisation of about 20 construction sites (structured cabling, networking, interim and permanent Internet connectivity, desktop equipment, tablets, videoconferencing, etc). Mobilisation includes scoping, subcontracting, implementation.
* Establish an ITIL oriented operational environment.
* Monitor and control the IT services and their underlying infrastructure, to insure optimal operational status (job scheduling, backup, routine maintenance, patching, upgrades, resource monitoring).
* Coordination and problem management with several specialized IT departments of the parent groups of the joint venture and the supply chain.
* Manage outsourced service desk, incidents and requests and escalation to internal and third-party support, including problem management (trend analysis and prevention).
* Monitor of IT service levels provided by third parties, performance indicators and service level agreement compliance.
* Identity and access management, with aim to optimize Joiners, Movers and Leavers process either by means of automation or coordination with other teams.
* Manage IT Portal (IT Service Management), including IT assets and knowledge base (both users facing and internal).
* Chair Change Advisory Board and manage the change process

Essential

* Proven experience in ITIL service management implementation and usage or equivalent operational framework.
* Proficient in ITSM tools.
* Strong knowledge and experience with information technology platforms: Office 365, Azure, Active Directory, Exchange, SharePoint.
* Familiar with Cyber and Information Security standards and requirements (EU and UK).

Desirable

* Degree (or equivalent) in Computer Science Studies OR Construction Engineering combined with strong experience in IT
* Experienced in managing the implementation and maintenance of mission critical services (budget, plan, resources, deliverable and dependency).
* Good level of experience of managing third party both contract management and technical aspects.
* Knowledge and experience of Printing and Network services.
* Experience in Mobile device management system
* Understanding of SCADA

My client is looking for the right person to start straight away so get in touch ASAP to find out more details on this great opportunity.

Randstad Technologies Ltd is acting as an Employment Business in relation to this vacancy.