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software support engineer

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Newport, Wales
Job type:
Date Posted:
09 October 2019
reference number:

Cloud Software Support Engineer - £25,000 to £35,000 + flexi working

A leading tech company based near Newport is looking for a Software Support Engineer to join their team and provide customer facing technical support. The business are looking for someone to sit between the software development & customer support team where you will be dealing with escalated issues & will be responsible for bug fixing and troubleshooting the bespoke platform.

Role & Responsibilities

* Providing technical support to teams within the organisation, and to external clients when required
* Keep the knowledge base of known issues up to date
* Identify and resolve technical issues using C# and SQL Server
* To contribute to the support and maintenance of database-driven ASP.NET/C# Web applications

Skills & Experience

* Experience with web systems development/support using Microsoft Visual Studio
* Experience in identifying faults in both C# code and SQL server
* Experience in Javascript, JQuery & is beneficial
* Application development on Windows platform using C#
* Excellent communication and report writing skills

In return they will provide you with a salary of £25,000 to £35,000 plus other great benefits such as flexi working, 25 days holiday & more!

Please send your CV to be considered for the role.

Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.