client services administrator - reading

08 February 2019
randstad financial & professional, randstad financial services
job type
apply now

reading, south east
financial services
sub specialism
Operations & Middle Office
job type
working hours
reference number
randstad financial & professional, randstad financial services
apply now

job description

Client Services Administrators provide excellent client service. They're a specialist 350 strong team, who sit alongside the business and support them in tasks that vary from project organisation, to finance system control and much needed e-administration.

It's an incredibly interesting and challenging role that provides the opportunity to work directly with our client facing teams and clients.

What we're looking for:

The role will involve arranging portfolios, and filing and archiving documents as necessary.

* Enthusiasm and passion to deliver exceptional client service
* Confidence with numbers and budget work
* Excellent proven organisation, multi-tasking skills and enjoyment in building strong working relationships

The role would suit an experienced project co-ordinator or office administrator used to the demands that exceptional business administration requires.

The role:

* Co-ordinating projects with our client facing teams, including our overseas delivery centres.
* Preparing and assisting with client communications.
* Attending internal meetings with senior leaders.
* Financial administration, budget preparation and analysis.
* Project planning, progress monitoring and reporting.
* Understanding and administering our risk management process.
* Data entry risk administration and reporting.

Client Services Administrator:

* Work in teams, taking direction from your Team Leader and Manager.
* Are passionate in the role they play to help achieve business priorities and excellent client service.
* Enjoy the demands that come with working on client engagements and to defined KPI's.
* Manage their time, and personal chargeable time.
* Are willing to learn new tasks and take on new responsibilities when needed.
* Take the time to learn about our clients, and the services we're providing to them.
* Share ideas and best practice with colleagues and peers.
* Travel to other offices as needed.

Skills needed:
* Proven office work experience.
* Organisation skills, ability to perform tasks and prioritise work, especially when there are conflicting demands.
* Work effectively under pressure.
* Ability to interpret financial data and produce relevant reports.
* Pragmatic in your approach to problem-solving.
* Good communicator, making sure tasks are clearly understood and taking personal responsibility in dealing with queries to/from the client engagement teams.
* Attention to detail and the personal motivation to perform your role to the highest standards.
* Always punctual, flexible and responsive in how you approach your work.

Academic or professional qualifications needed:

* English and Maths GCSE at grades A to C (or equivalent).
* Microsoft office suite experience, good Excel skills are particularly valued.
* A degree is not essential for this role.
* No professional qualifications are needed for this role

If you're passionate about delivering high-quality Client Services, no matter the obstacles then this is for you, don't hesitate, and apply today.

This role is open to receiving applications over the next two weeks. Within a week of the closing date, appropriate applicants will begin an interview process, after which shortlisted candidates will be invited to attend the final stage of the process.

If you have any queries or want to get in touch please call Josie on 02077868091.

Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003


budgeting,financial analysis,kyc