client services executive in london

16 April 2019
data entry, pareto law
job type
£ 25,000 - £ 27,000 per year, £25000 - £27000 per annum
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sub specialism
job type
working hours
£ 25,000 - £ 27,000 per year, £25000 - £27000 per annum
reference number
data entry, pareto law
01625 255 255
apply now

job description

Client Services Executive. London
Salary: £25-27k
Sector: Medical publishing

Our client produce high quality programmes and information targeted at healthcare professionals of all specialties. Their core product is an open-access medical journal aiming to capture the latest advancements in the medical field. They publish a quarterly flagship journal, bringing together an assortment of peer-reviewed articles, unique features and interviews with industry thought leaders.

They’re looking to bring on board a Client Services Executive, to help manage client relationships on their behalf.

Some of the responsibilities you’ll have:
  • Dealing with incoming client queries received by telephone & email, providing quick resolutions or responses, requesting additional information when necessary
  • Arranging and attending site visits to improve sales conversions
  • Making sure all administration tasks are completed and clients are receiving reliable service
  • Building and maintaining effective client relationships with regular updates to clients, overcoming possible objections
  • Working with sales team to identify opportunities for cross selling for products
  • Working closely with sales team to maximise opportunities
Client Services Executive – the package:
  • Basic salary of £25-27k
  • Company holidays
  • Nights out, social events
  • Industry recognised training and development
A unique opportunity to be part of a growing company, you’ll see this division develop from the very beginning and get the chance to grow and develop alongside it. You’ll be joining a really passionate, highly motivated team invested in your success. To support you in your career with this client, you’ll have up to 15 days of accredited, industry recognised, sales and account management training.

Demonstrating the right drive, dedication to customer success, and to your own development means your career could quickly progress!

Candidate requirements:
  • Essential: Educated to degree level
  • Excellent communication skills; written, verbal and IT literate
  • Passion for delivering results
Next Steps:

If you require this job specification or to apply in an alternate format please visit the Pareto website.