concierge in city of london

posted
13 June 2018
contact
robert davies, randstad cpe
job type
permanent
salary
£ 21,000 - £ 23,000 per year, Holiday Pay + Pension + Benefits
apply now

posted
location
city of london, london
specialism
construction & property
sub specialism
fm & maintenance
job type
permanent
working hours
Full-Time
salary
£ 21,000 - £ 23,000 per year, Holiday Pay + Pension + Benefits
reference number
CON/82226
contact
robert davies, randstad cpe
phone
01489 560180
apply now

job description

Concierge - Permanent - Full Time - London (Belgravia)

Are you a professional and motivated Concierge seeking work as a prestige location?

Are you customer focused, organised and driven?

Our Property Management client based in Central London is seeking a proven Concierge on a permanent basis to work at a high end development in the Belgravia region. Working at the heart of a busy prestige residential development, you will ensure residents receive first class customer service whilst maintaining the front desk operations



* Start ASAP
* Permanent positions
* Excellent working conditions
* Monday to Friday 9am to 6pm
* Up to £23k + benefits

Duties Include:



* The Concierge is to meet and greet the residents visitors
* Answering enquiries by telephone, door entry system or email
* Assist the residents needs and general tasks as needed
* Ensure highest levels of customer care and service are maintained at all times
* Deal effectively with complaints, diagnosing the best course of action and remain courteous at all times
* Maintain a clean and smart appearance at all times, wearing the appropriate attire
* Ensure effective security of residents and the building at all times including manning any CCTV
* Check and screen all visitors and guests
* Report any suspicious/unusual behaviour, calling the relevant authorities if necessary
* Correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergency
* Responsibility for all deliveries to the reception desk, receiving and safekeeping of all parcels/registered mail.
* Correct issuing of all parcels/registered mail with a record (updating internal systems)
* Notify residents of any deliveries to arrange collection from the front desk
* Key management - Issuing of keys only to correct personnel/residents whilst recording at all times
* Pro-actively deal with any maintenance and cleaning problems identified - making sure the site remains clean and safe to use
* Regularly carry out site inspections to identify any problems
* Patrol duties as required

Experience Needed:



* Professional and reliable
* Proven Concierge experience
* Experience with working in high end developments
* Customer focused and hard working
* Presentable and approachable

For further information, please apply today (CV only)

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

skills

residential

qualification

NVQ

educational requirements

GCSE