contact center advisor - part time in lowestoft

posted
07 February 2019
contact
ka/bs london, randstad business support
job type
contract
salary
£ 8.75 - £ 9.10 per hour, holiday pay, pension,double pay
apply now

posted
location
lowestoft, east of england
specialism
customer services
sub specialism
Call Centre
job type
contract
working hours
Part-Time
salary
£ 8.75 - £ 9.10 per hour, holiday pay, pension,double pay
reference number
JKE17082018
contact
ka/bs london, randstad business support
phone
0207 786 8080
apply now

job description

Do you have experience of working with customers? Do you enjoy working in a fast paced environment?

Are you well organised and looking for your next opportunity within a large organisation? If so, read on!...

A well known utilities company based in Suffolk, near Lowestoft are looking for a Customer Service Agent to join them on a temporary ongoing basis.You will be joining a busy team who pride themselves on being high performers. They are very supportive and offer in the job training to ensure that you are confident in your role. This is an excellent opportunity which could extend. You will be working Monday to Friday and your working hours will be 10am -2pm. In total you will be working 20 hour weeks.

The benefits:
* Working for an established organisation
* Attractive offices
* Fast Paced Team
* Holiday Pay
* Pension Scheme

The Duties:
* Answering queries
* Supporting customers with questions
* Updating database
* Sending correspondence
* Basic administration tasks

The Must Haves:
* Excellent written and verbal communication skills
* Ability to speak to customers from all backgrounds
* Good Computer skills
* Willingness to learn
* Able to work 1 in 4 Saturdays

If this sounds appealing to you, apply today for an immediate interview!

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit www.randstad.co.uk/how-i-became to find out what you could become.

skills

analytical,appearance,assessment,assertiveness,attention to detail,attentiveness,benchmarking,caring,confidence,communication,handle complaints,computer,conflict resolution,customer care,detail oriented,diplomacy,efficiency,empathy,feedback,flexible,friendliness,handlestress,increase customer retention,initiation,language knowledge,listening,microsoft office,multitasking,negotiation,patience,people oriented,persuasion,problem analysis,problem solving,public speaking,responsible,retention,sales,presentable,teamwork,timeliness,time management,verbal communication,written communications