Retention Payment Specialist, Barclaycard (FTC 12 months)Ref: J11678:EMLocation: NorthamptonSalary: £23,000 Sector: Finance – Payment Solutions With roots tracing back over 300 years and with offices across 60 countries, Barclaycard retain historical precedent and a global presence that sets them apart from other graduate employers. Facilitating card transactions, Barclaycard enjoy a massive 93,000 business and retailer relationships. They’re looking for ambitious graduates to help keep delivering on their reputation for excellence. The role of Retention Payment Specialist is an unrivalled opportunity to launch a career with a prestigious, global blue-chip organisation. Retention Payment Specialist Package: £23,000 basic salaryAnnual bonusExcellent exposure with a major name in a lucrative, exciting industryGreat scope for progressionA friendly, fast paced working culture with regular socialsLucrative bonus/incentive schemesThe Retention Payment Specialist will possess a positive outlook, a friendly presentable manner and superb attention to detail. Barclaycard delivers upon the promise of a successful graduate career – all you need to do is grasp it! Retention Payment Specialist Role:Supporting the Customer Strategy across Payment SolutionsAssisting in progressing customer applicationsOutbound Dialling existing business customers to identify what Payment Solutions could support their businessProviding the highest levels of customer service – handling any issues to agreed levels of serviceAccepting full accountability for governance and complianceParticipating in additional activities to support the management team, e.g. analysis, focus groups, etcRetention Payment Specialist Requirements:Educated to degree levelSuccessful track record of customer service – preferably in customer retention / commercial negotiation or relationship support, and comfortable in a target driven environmentGreat interpersonal/communication skillsEngaging and energetic with a positive outlookFlexible working approachProfessionally presentedPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.If you require this job specification or to apply in an alternate format, please visit the Pareto website.