customer account manager in st asaph

posted
13 June 2018
contact
sarah jones, randstad business support
job type
permanent
salary
£ 20,000 per year, bonuses
apply now

posted
location
st asaph, wales
specialism
customer services
sub specialism
Customer Service
job type
permanent
working hours
Full-Time
salary
£ 20,000 per year, bonuses
reference number
HA007
contact
sarah jones, randstad business support
phone
01492 532 803
apply now

job description

Are you an outstanding Customer Account manager who loves to build and maintain long-term relationships with their clients? Do you have a consultative approach, putting your customers first?

We are looking for a confident Customer Account Manager or sales professional to join client's Customer Account team. You will have a portfolio of our existing clients, who you are responsible for. Consulting with them on their renewals, ensuring they are getting value from our solutions, retaining them and making sure they would have no hesitation in recommending us. You will have autonomy to plan your diary to maximise opportunities. This role provides the variety of being office based and getting out and about to meet your clients at their sites.

With over 20 years' experience, our client is a trusted, reputable and growing software development company. They are proud of their world class health and safety solutions covering e-learning, incident reporting, risk, audit and document manager tools which, support our clients nationally and globally to meet not only their e-learning but also their health and safety challenges.

Why would you want to go and work for them?

You will have the opportunity to work in a forward-thinking and innovative technology business, who genuinely care about both their staff and customers. You will have a great bunch of colleagues to work with and a good work / life balance.

They know how to have fun and hold regular team events that have seen them climbing Snowdon, learning to surf, white water rafting or, more sedately, taking a seat in a private cinema. They are a Sunday Times 100 Best Small Companies to Work for 2018 and they are delighted to have been awarded a Best Companies 'outstanding' 2 star accreditation.

Their new modern head office is conveniently located near the A55 in St Asaph which offers free parking along with first rate facilities. You will be supplied with the very best tools, technology and training to help you succeed in your role.

Rather than being a number, this is your opportunity to own and be responsible for your client portfolio and make a significant contribution to a small company which will be recognised.

You will:



* Be an outstanding sales professional or customer account manager with a proven track record, ideally in B2B


* Have a passion for customer account management and building enduring relationships with your clients


* Feel comfortable working on your own initiative and driving yourself


* Have worked towards and delivered targets and, be motivated by them


* Identify opportunities for growth


* Be happy communicating constructively and negotiating with your client base


* Have an eye for detail


* Ideally, have worked with CRM, or an equivalent


* Display confidence and tenacity


* Hold a full UK driving licence

If this opportunity sounds too good to miss - apply now and we will call you back with more information!

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

skills

negotiation