customer administrator in birmingham

11 June 2019
zack kelly, randstad business support
job type
£ 10.40 - £ 10.43 per hour
apply now

birmingham, west midlands
secretarial & admin
job type
working hours
£ 10.40 - £ 10.43 per hour
reference number
zack kelly, randstad business support
(0) 121 212 0142
apply now

job description


* Role Type: Temp - September - December
* Location: Digbeth
* Salary £10.43 PH
* Company: West Midlands Police


We are currently recruiting for diligent administrators to work for the West Midlands Police in their Overseas Visitors Registration Office. You will be tasked to meeting with students from various different universities in the Birmingham office and ensuring they have the correct documentation to live in the UK.


* Front office duties: To deal with personal callers with regards to overseas visitors who are required to comply with Home Office regulations and register with the West Midlands Police
* Be required to attend Local Universities/Colleges to interview and register students that are required to register with the police
* Authenticate documentation (Passports, work permits. Driving Licenses etc.)
* To receive and check proformas', ensuring accuracy of the information provided
* Receive monies and issue receipts
* Input all new registrations, and issue a Police registration certificate to overseas visitors' resident within the West Midlands area using accurate inputting skills to transcribe the information
* Trace overseas visitors using effective verbal and written communication skills.
* To undertake analysis/ search of the computer system in response to authorise enquires.
* Answer telephone enquiries and deal with callers in an effective and courteous manner.
* Interact with policing neighbourhoods where appropriate.

Critical criteria

* You will need to see yourself as a people person and enjoying meeting and liaising with people from all walks of life
* Within this role you will need to be comfortable commuting around Birmingham to various universities
* You will need to be able to pick up computer systems quickly and effectively
* You will need to show accuracy in your work when recording documents

For more information please email

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.