customer administrator in cheltenham

posted
05 February 2019
contact
rhiannon jones, randstad business support
job type
contract
salary
£ 10 per hour
apply now

posted
location
cheltenham, south west
specialism
customer services
sub specialism
Customer Service
job type
contract
working hours
Full-Time
salary
£ 10 per hour
reference number
9743-1
contact
rhiannon jones, randstad business support
apply now

job description

Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you're making a real difference, this role could be for you.

Lloyds Banking Group has been supporting customers, communities and businesses in the UK for over 320 years. You could become a part of this journey and make a real difference to the Group's customers.

As a part of their Life & Pensions Team you will:



* Understanding and interpreting data at a basic level
* Process work in line with agreed procedures and Lloyds Banking Group rules or scripts
* To schedule and prioritise allocated work on a daily basis
* Learn the procedures and understand parameters of producing a quality output
* Resolve queries and escalate as necessary (i.e. a team leader/manager/other group) and log if appropriate
* Liaise with internal/external Lloyds Banking Group customers and clients
* Maintain and update information held on a data base or manually
* Maintain records for audit purposes.
* Confident in processing a high volume of transactions while maintaining high level of accuracy at all times.
* Able to work in a team or other structured environment
* Articulate and able to maintain good relationships with colleagues and clients

If you're interested in joining an organisation that is shaping the future of the banking industry, Lloyds Banking Group could be for you.

Apply today and make a real difference to how Lloyds Banking Group supports the customer of the future.

An initital 6 month basis with perm opportunities.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

skills

communication

educational requirements

university