customer care advisor in avonmouth

posted
31 July 2018
contact
ian davies, randstad business support
job type
permanent
salary
£ 20,000 per year
apply now

posted
location
avonmouth, south east
specialism
customer services
sub specialism
Customer Service
job type
permanent
working hours
Full-Time
salary
£ 20,000 per year
reference number
REBID CS 18
contact
ian davies, randstad business support
phone
0117 3169555
apply now

job description

Calling all Customer Service advisors / Call centre customer advisors

Are you a Customer coordinator looking for a role with a market leader with a very competitive rate of pay ?

Are you able to work in the Avonmouth area ?

If so read on .

Core duties would include:



* Acting as an initial point of contact for customers, fulfilling routine and complex requests, responding to inquiries from clients and field staff, performing routine and complex transactions and customer activities * Providing guidance and support to clients * Providing knowledge to colleagues, clients and staff * To present professional, courteous and knowledgeable behaviour to clients, service users and colleagues alike

Successful candidates will:



* Be able to work independently
* Good working knowledge of MS Office including Excel
* Possess excellent written and spoken communication skills
* Be self-motivated with the ability to use your own initiative
* Have experience in customer service ideally within Logistics or Freight forwarding
* Be driven to exceed set goals and targets and maximise client satisfaction

If this sounds like you please call / email Ian Davies on / 0117 3169555

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

skills

customer care