customer representative in guildford

posted
11 October 2019
contact
data entry, pareto law
job type
permanent
salary
£ 16,000 - £ 20,000 per year, £16000 - £20000 per annum, Benefits: company car!
apply now

posted
location
guildford, south east england
specialism
graduate
sub specialism
Sales
job type
permanent
working hours
Full-Time
salary
£ 16,000 - £ 20,000 per year, £16000 - £20000 per annum, Benefits: company car!
reference number
31455140
contact
data entry, pareto law
phone
01625 255 255

job description

Customer Representative

Location: Guildford
Salary: Basic at £16,000 with OTE of £20,000
REF: J376:M4:GJ:GUI:CR:5
Sector: IT storage distributor

Working for a IT storage distributor company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.

The Role: Customer Representative

As Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised. 

Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products. 

As a Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments. 

Customer Representative – what you get:  

  • Competitive starting salary of £16,000 with Y1 OTE of £20,000
  • Realistic further OTE of £80,000 within 3 years!
  • Fully accredited and bespoke training plans
  • Company car
  • Company holiday opportunities
  • Pension contributions
  • Fun and friendly work environment that includes a variety of social events
  • Increasing autonomy as you become more acquainted with the role
Candidate requirements:
  • No academic requirements are needed – you only need to demonstrate an aptitude for the soft skills required by a sales role
  • Driver's licence preferable
  • Proactive and determined to offer the best service possible
  • Confident communicator to a variety of figures
  • A desire to succeed as part of a rapidly expanding company
Next Steps:

If you require this job specification or to apply in an alternate format please visit the Pareto website.