customer sales advisor in cirencester

posted
04 September 2019
contact
georgina busby, randstad business support
job type
permanent
salary
£ 18,000 - £ 21,000 per year
apply now

posted
location
cirencester, south west
specialism
customer services
sub specialism
Customer Service
job type
permanent
working hours
Full-Time
salary
£ 18,000 - £ 21,000 per year
reference number
MJ72933
contact
georgina busby, randstad business support

job description

Do you have strong customer service skills? Are you ready for an exciting challenge and an opportunity to progress into an internal/inbound sales and customer service job? If yes, please read on as this could be the perfect job for you!

I am recruiting for a full time, permanent customer sales advisor to join a highly successful team, who take absolute pride in their customer excellence and delivery. With a work hard/play hard environment, these guys are top in their industry and regularly win recognition for their results. You will be achieving your targets by giving client quotes and turning around orders within a small time frame. This is the perfect job for someone looking to progress from a customer service job into an internal sales opportunity, or for an experienced sales person wanting to continue within an internal sales job.

Our client is a customer focused organisation, marketing an expanding range of a products to commercial customers as well as the general public. They are recruiting for an inbound sales person to join and enhance their sales team by converting business opportunities, delighting their clients and exceeding targets. This is an excellent opportunity for someone to continue in a customer focused and upselling environment. This is a permanent job paying £18,000 to £21,000 per annum depending on your experience, You will have access to a huge range of benefits and incentives, making this an opportunity that is ideal for a real team player.

Benefits;
*25 days rising by 1 day for each 5 years of service, plus an additional days leave for your birthday, plus all bank holidays off
*Life Insurance
*Health benefits
*Cycle to work and cycle at work schemes
*Free team lunches each month
*Mid month pick me up incentives
*Free Christmas party
*Free on-site parking
*Games area
*Amazing rest area facilities
*Ability to gain an NVQ
*Opportunity to take part in charity days
*Outstanding training available
*Recognition through staff legend scheme
*Plus the statutory pensions, SSP etc.

As an internal /inside sales person, you will be delivering your sales targets, converting calls to quotations and orders, advising customers on products, influencing customers and upselling products and generally maximising all opportunities. On a day to day basis you will be;
*Receiving and processing orders
*Negotiating prices with customers
*Advising customers on products and up selling where an opportunity is there
*Offering complete bespoke and tailored packages to prospective customers
*Dealing with customer queries & providing quotations
*Order inputting and management
*Managing potential/customer database
*Supporting with all departments at busy times
*Working to very tight SLAs
*Completing all related administration and database management as required

Skills and experience required;
*Excellent customer service skills, ideally telephone based
*The ability to convert business, negotiate and generate sales through up-selling and cross-selling
*It is essential that the successful candidate has the ability to react to variety of tasks and changing paces
*Experience of working in a sales environment would be ideal but is not essential for this job
*Good IT skills
*Strong level of written and verbal communication

Personal Attributes:
*Ability to work as part of a team
*Target driven
*A passion for converting business
*The want for a career and the drive and motivation to succeed
*If you are ambitious and self motivated this will give you a strong advantage in this role

Due to the location of this client, you will need to be able to drive and have a reliable mode of transport. Public transport is not accessible to this location.

If this sounds like an opportunity that you are interested in, please apply now and call the office for more information on 01793 491444.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

skills

communication,listening