Customer Service Advisor
Bradford - BD3
£8.65ph - during training period, increasing to £9.07ph after 12 weeks
Shift -
* Friday - between - 8am-11pm
* Saturday - 9am-5pm
* Sunday - 9am-5pm
* Monday - between -8am-11pm
32 hours plus overtime available.
We currently have exciting opportunities for inbound customer service advisers who are available for an immediate start within a busy and vibrant customer service department. They are currently expanding and this is an incredibly exciting time to be joining their team.
Benefits...
* Temp to perm contract
* Real career progression opportunities made available
* Free parking on site
* Pay rate of £8.65 during training, increasing to £9.07 after 3 months
* Fantastic learning and development team who will assist you on your journey
Responsibilities within this role will include;
* Handling customer complaints and ensuring these are resolved in a timely and friendly manner
* Ensuring the customer leaves a happy customer once query or complaint is dealt with
* Handling large volumes of emails this will include queries and complaints and being able to adapt to each customer.
* Dealing with queries and complaints via social media platforms such as twitter
* Dealing with external queries
To be successful within this role you will have the following;
* An excellent telephone manner being polite and courteous at all times
* Proven experience of handling complaints
* Excellent administration skills
Please note candidates will need to be immediately available. Please apply online or call Randstad Leeds and ask for Patryk on 01132186900.
If this role is not of interest to you please share it with your friends!
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
