customer service adviser in manchester

posted
19 July 2018
contact
osman najib, randstad business support
job type
permanent
salary
£ 17,000 - £ 20,000 per year, General Rewards Package
apply now

posted
location
manchester, north west
specialism
customer services
sub specialism
Customer Service
job type
permanent
working hours
Full-Time
salary
£ 17,000 - £ 20,000 per year, General Rewards Package
reference number
ONCSEs
contact
osman najib, randstad business support
apply now

job description

Customer Service Advisor-Manchester City Centre

£17,143-£20,350 per annum + General rewards package

Do you fancy joining the UK's fastest growing Insurance Company?

If you're Confident, Passionate and Driven then this role is for you.

Flexible Working hours

We are looking for Customer Advisers to join our energetic and aspiring team with comprehensive training will be provided. The successful candidates will be responsible for providing a high standard of product knowledge and service to customers whilst prospering in their fast paced environment.

The Company

My client is the UK Market Leading Insurance company with over 2 million Customers and more then 1,600 Employees. They primarily deal with Home, Motor and Travel Insurance and you will be based in the heart of Manchester City Centre in a luxury office. The luxury office is located close to the train station and tram stop, so it's very easy to commute by public transport. And it's also based near the Arndale shopping centre, the local high street and the most Exquisite Restaurants and Bars in Manchester.

Key Responsibilities



* Being the first point of contact
* Receiving inbound calls
* Deliver excellent customer service
* Utilise your knowledge in supporting customer needs
* Taking ownership in development and training and continuous improvements of the businesses procedures

What we need from you



* Passionate, fun, outgoing, engaging individuals
* Experience in a customer focus role
* Excellent communication skills, verbal and written
* Ability to work with both peers and team leaders to continuously improve on quality, processes and complaint resolution

Why you should join



* 25% Discount on Motor and Home Insurance
* 15% Discount on Travel insurance
* 5, 10, 15 Year service awards
* A wide range of high street discounts
* Flu Jabs and Eye care
* Subsidised canteen
* Interest free season ticket loan
* Profit share or Management bonus
* Festive Bonus
* Health cash plan
* Company Share scheme
* Contributory Pension
* Life insurance
* Employee Assistant programme
* Training and development
* Cycle to work scheme
* Childcare vouchers
* Refer a friend scheme

If you or anyone you know is looking for a career in customer service please contact me on 0161 247 8802 or email me your CV on

Interviews are currently taking place, to secure your place get in touch today.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

skills

customer care