customer service advisor in leeds

posted
04 December 2018
contact
yasser sain, randstad business support
job type
contract
salary
£ 8.50 - £ 9.20 per hour, parking onsite, subsidised canteen
apply now

posted
location
leeds, yorkshire and the humber
specialism
customer services
sub specialism
Call Centre
job type
contract
working hours
Full-Time
salary
£ 8.50 - £ 9.20 per hour, parking onsite, subsidised canteen
reference number
ASD565769
contact
yasser sain, randstad business support
apply now

job description

Customer Service Advisor

37.5 Hours

Leeds City Centre

£8.50ph increasing to £9.20ph after 3 months

Various Shifts

Are you seeking a career rather than a job? Are you looking for progression and want to gain new skills? Then look no further!

We currently have exciting opportunities for inbound customer service advisors who are available for an immediate start within a busy and vibrant customer service department. They are currently expanding and this is an incredibly exciting time to be joining their team.

Benefits



* Temp to perm contract
* Real career progression opportunities made available
* Pay rate of £8.50ph increasing to £9.20ph after 3 months
* Fantastic learning and development team who will assist you in your journey

Responsibilities within this role will include;



* Handling customer complaints and ensuring these are resolved in a timely and friendly manner
* Ensuring the customer leaves a happy customer once query or complaint is dealt with
* Handling large volumes of emails this will include queries and complaints and being able to adapt to each customer.
* Dealing with queries and complaints via social media platforms such as twitter
* Dealing with external queries

To be successful within this role you will have the following;



* An excellent telephone manner being polite and courteous at all times
* Proven experience of handling complaints
* Excellent administration skills

Please note candidates will need to be immediately available. The interview will take place in Leeds city centre so please make sure that you are available to attend.

If this role is of interest then please apply online and we will be in touch with you in due course

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

skills

accuracy