customer service assistant in birmingham

posted
03 September 2018
contact
zack kelly, randstad business support
job type
temporary
salary
£ 7.83 per hour
apply now

posted
location
birmingham, west midlands
specialism
customer services
sub specialism
Customer Service
job type
temporary
working hours
Full-Time
salary
£ 7.83 per hour
reference number
ZK0101
contact
zack kelly, randstad business support
phone
(0) 121 212 0142
apply now

job description

Do you always put the customer first? Do what you can to make sure that customers have a fantastic experience and love interacting on a face to face basis? If so this could be the role for you.

Overview



* Job Title: Customer Services
* Role Type: Temporary on-going
* Location: Birmingham City Centre
* Salary: £7.83
* Shift work on 5-person Roster: earliest start 6, latest 11.
* 7-8 hour shifts weekdays, 12 hours' weekends.
* 35 hour weeks

We are currently working alongside one of largest organisations across the UK within the public transport sector. In this role you will be tasked with ensuring that customers are comfortable, well informed and have a positive experience when using this companies services.

Job Specification



* Providing a customer service presence around the premises as required, responsibilities:
* Helping people
* Helping with mobility access
* Providing information to customers
* Supporting the security team with any incidents

What you will need?



* Customer service skills
* Confident
* Good communications
* Proactive
* Happy to approach customers
* Good listening skills
* Reliable
* Flexible


Candidate needs to be willing to work flexible hours, 7/8 hours shifts in the week, 12 hour shift on the weekends. Earliest start 6am, latest finish 11pm.

Please don't delay apply now!

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

skills

accuracy,adaptability,analytical,appearance,assessment,assertiveness,attention to detail,attentiveness,benchmarking,caring,confidence,communication,handle complaints,computer,conflict resolution,customer care,detail oriented,diplomacy,efficiency,empathy,feedback,flexible,friendliness,handlestress,increase customer retention,initiation,language knowledge,listening,microsoft office,multitasking,negotiation,patience,people oriented,persuasion,problem analysis,problem solving,public speaking,responsible,retention,sales,presentable,teamwork,timeliness,time management,verbal communication,written communications