customer service executive in chiswick

posted
11 August 2017
contact
hackney, randstad business support
job type
permanent
salary
£ 19,000 - £ 25,000 per year, bonuses
apply now

posted
location
chiswick, london
specialism
customer services
sub specialism
Call Centre
job type
permanent
salary
£ 19,000 - £ 25,000 per year, bonuses
reference number
GSBCSA817
contact
hackney, randstad business support
apply now

job description

Are you a people person who likes to help others? Do you want to work within a busy and vibrant atmosphere? If so, read on!

Our client is global leading Insurer based in West London. They are looking for bright, reliable, enthusiastic people with a can-do attitude to join their expanding team. This role is purely customer service focused, with the opportunity to earn up to £500 per month in bonuses - there is no sales involved. If you want a rewarding job, working with a fun and motivated team - then this could be perfect for you!

As a Customer Service Agent you will:
* Give advice for potential claims and answering customers queries by phone and email
* Keep records of customer queries and resolutions
* Provide excellent customer service
* Investigate claims, problem solve, find solutions
* Work shifts: rolling 5 days out of 7, incl. weekends when rostered 7 hrs per day shift patterns between 8am and 9pm
* Need to pass a DBS check
* To be clearly spoken

Experience requested of Customer Service Agent:
* Enjoy working in a team and to delver a high level of customer service at all times
* Customer Service experience
* Inbound Call Centre experience is desirable but not essential.
* Excellent communication skills
* Great interpersonal and customer care skills
* Ability to deal with difficult customers
* Good analytical and problem solving skills

The Perks:
+ £19,000 PA + £6000 OTE bonus
+ Fantastic package and benefits
+ Exciting career opportunities
+ First class ongoing training and development
* Vibrant and energetic office with a real team focus
* Excellent transport links
* Dress down culture
* Pizza days and internal competitions

If you fit this description then apply today!

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit www.randstad.co.uk/how-i-became to find out what you could become.

skills

customer service, insurance, contact centre, inbound,