customer service representative in london

posted
07 February 2019
contact
jennifer stott, randstad business support
job type
permanent
salary
£ 19,000 - £ 23,000 per year, bonus
apply now

posted
location
london
specialism
customer services
sub specialism
Customer Service
job type
permanent
working hours
Full-Time
salary
£ 19,000 - £ 23,000 per year, bonus
reference number
JS 2827CSC
contact
jennifer stott, randstad business support
phone
01612 478802
apply now

job description

Customer Service Adviser

£18,000- £23,000 increasing by £500 after 6 months and a further £500 after 12 months.

London City Centre

An amazing award winning IT Re seller are looking to grow their customer service team.

They are looking for an outgoing, customer focused representative to:



* Handle approx. 300 enquiries a day
* Have an excellent telephone manner
* Provide excellent customer service
* Problem solve
* Be literate on email
* Update the database accordingly
* Be able to build up relationships with clients and customers to ensure customer satisfaction
* Deal with any customer queries in particular focusing on returns
* Liaise with the sales and supply chain to resolve any problems
* Working to set SLAS's
* Process credits
* Liaise with couriers
* Process damaged orders
* Be a team player
* Be organised
* Be computer literate

By joining this company you will benefit from:



* An excellent salary
* Excellent career progression
* 25 Days Holiday plus Bank Holidays
* Continuous training and personal development
* Death in Service
* Private healthcare
* Pension

This role will be starting asap and will involve a two stage interview process. Depending on the location will depend on the team size you will be joining but whichever you location you choose you will be joining an amazing team and company.

The hours for this role are Monday to Friday 9-5.30.

Apply now to avoid missing out by calling Jennifer on 0161 247 8802 or emailing your CV

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

skills

attention to detail