customer service representative in wembley

posted
28 August 2018
contact
danielle holmes, randstad cpe
job type
temporary
salary
£ 10.25 per hour, Holiday
apply now

posted
location
wembley, south east
specialism
construction & property
sub specialism
fm & maintenance
job type
temporary
working hours
Full-Time
salary
£ 10.25 per hour, Holiday
reference number
AGI-
contact
danielle holmes, randstad cpe
apply now

job description

X2 Customer Service Representative - Immediate start £10.25p/h

Wembley, Great Central Way NW10


* Shifts vary (Early - 6am - 3pm, Late - 8am - 5pm + 2 out of 4 weekends.)
* Salary £10.25 per hour - Paid weekly every Friday
* Experience with a leading company
* On site parking
* Long term secure work
* Immediate start

Your responsibilities include:



* To take customer orders and sales enquiries, amendments for a range of
products.
* Enter order and sales information accurately first time. Ensuring all key
information is gathered and entered.
* Share and broadcast information regarding potential product and transport
restrictions.
* Liaise with key stakeholders to ensure that optimum service is delivered to
our customers.
* Negotiate an acceptable compromise with customers when restrictions affect
service.
* Take inbound Sales Enquiries comprehensively
* Portray a good company image to the customer encouraging repeat business
using a professional and helpful manner.
* Handle customer complaints/compliments and refer appropriately for
satisfactory resolution or communication
* Act as a focal point for customers for the provision of a wide range of
information, and to ensure customers needs are met successfully.
* Positively influence the customer's perception of Witherley Services.
* Provide cover for CSM
* Identify customer requirements and make best economic use of the company
resources to ensure delivery to the satisfaction of the customer. Liaise with
customers, solve problems provide information, resolve complaints
appropriately.

The current environment is filled with enthusiastic and motivated individuals. If you are interested in joining their customer focused team you first must:



* Have previous experience
* Listening Skills
* Be reliable and flexible; able to consider extra hours if needed

If you are interested in this position, Please use the apply button below. Alternatively you can call Danielle on 01489 560 180.


Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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