customer service in bradford

posted
18 April 2019
contact
naina sharma, randstad business support
job type
temporary
salary
£ 8.21 per hour
apply now

posted
location
bradford, yorkshire and the humber
specialism
customer services
sub specialism
Customer Service
job type
temporary
working hours
Full-Time
salary
£ 8.21 per hour
reference number
555685
contact
naina sharma, randstad business support
apply now

job description

Role: Customer Service, Social Media

Location: Bradford, West Yorkshire

Salary: £8.21 rising to £8.65 after 12 weeks.

Hours: The shift for this role is working 5 out of 7 days, 8am - 5pm (40 hours per week)

An exciting opportunity has risen with a market leading retailer, to be based at their head office in Bradford. This is the perfect opportunity for someone looking for part time work.

Benefits;



* Subsidised canteen
* Free Parking Modern, Open plan office
* Temp to Perm Opportunity
* Friendly environment

The Role:

This role is extremely varied as once trained, advisers will liaise with customers via both platforms (email, social media and taking inbound calls).

Responsible for handling customer complaints and queries ensuring these are resolved in a timely and friendly manner, using the correct processes.

Processing admin tasks within a timely manner

This is a fast paced and busy environment with a high volume of queries.

Organisational skills and the ability to multi task is essential.

Successful candidates will have some experience in a customer service focused role, either face to face or telephone based with proven experience of handling complaints.

In addition, you will have a passion for customer service, strong IT skills and have a flexible, adaptive approach to your work.

We are looking for people who can demonstrate a consistent and friendly approach

This role offers excellent training and support and will suit someone looking for a temporary to permanent opportunity.

If this role sounds of interest to you please feel free to get in touch as soon as possible as we are looking for people to start immediately.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

skills

handle complaints,customer care,detail oriented