customer service in fareham

posted
13 August 2018
contact
katy penny, randstad cpe
job type
temporary
salary
£ 8.92 per hour
apply now

posted
location
fareham, south east
specialism
customer services
sub specialism
Customer Service
job type
temporary
working hours
Full-Time
salary
£ 8.92 per hour
reference number
PO15-WHITE
contact
katy penny, randstad cpe
apply now

job description

CUSTOMER SERVICE

Whiteley, Fareham PO15

£8.92 per hour + Holiday pay

8am to 5pm Monday to Friday

Temp role - Starting ASAP - ongoing position

Benefits include:



* Weekly Pay
* Onsite Parking
* Great and flexible holiday
* Possible temp to perm for the right worker

Duties Include:



* Manage the inbox
* SLA mapping
* Re-formatting infomation
* Manage ensuring correct adherence to site rules and costs are monitored and escalated accordingly
* Ensure systems are updated
* Report/escalate examples of multiple access
* ensuring chases are made within 2 day

Experience:



* Proven background and experience of working within a fast moving environment.
* A good understanding of customer service levels and key performance indicators
* Good communication skills and IT
* Microsoft Excel skills

To apply for this role, please use the button below. Alternatively please call Katy PENNY on 01489 560 180

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.