customer services advisor in plymouth

posted
27 November 2018
contact
robert davies, randstad cpe
job type
contract
salary
£ 17,000 - £ 18,000 per year, Holiday Pay + Pension
apply now

posted
location
plymouth, south west
specialism
construction & property
sub specialism
fm & maintenance
job type
contract
working hours
Full-Time
salary
£ 17,000 - £ 18,000 per year, Holiday Pay + Pension
reference number
AI/CU455542
contact
robert davies, randstad cpe
phone
01489 560180
apply now

job description

Customer Services Advisor

Immediate start - Plymouth - Customer Services Advisor - Leading Company

Are you a customer focused administrator seeking work in the Plymouth area?

Do you have proven customer service skills and enjoy making a positive customer journey?

Our leading Construction supplier is seeking a motivated and professional Customer Services Advisor to join the team on a permanent basis.

Working within the Customer support team, you will help gather and process client orders, coordinate delivery and monitor product movement and staff performance.



* Immediate start
* Monday to Friday 8:30am to 5pm
* £17k-£18k
* Excellent company and working environment
* Full training provided and ongoing
* Ongoing contract - potential for permanent

Duties Include:



* Data entry - Adding customer orders to the systems
* Order checks - Checking paperwork and ensuring correct
* Customer support - Answering calls to take orders / Check orders
* Emails - Manage and action emails including orders, updates and general information
* General administration - Systems update, management information reports
* Relationship management - Customer service to both internal and external parties
* Product knowledge advice - ongoing support to customers and new clients

Experience Needed:



* Team Player - use to working in a fast pace environment
* Professional, motivated and customer focused
* Competent IT skills and strong attention to detail
* Quick learning and confident IT skills
* Immediate to start or short notice
* happy with working hours and working Saturday mornings
* Construction experience is desirable or large scale order processing and management

For more information, please apply today

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

skills

general administration

qualification

driving licence

educational requirements

GCSE