customer services - resident liaison officer in killingworth

posted
13 September 2018
contact
emily mckee, randstad cpe
job type
temporary
salary
Competitive
apply now

posted
location
killingworth, north east
specialism
customer services
sub specialism
Customer Service
job type
temporary
working hours
Full-Time
salary
Competitive
reference number
13092018
contact
emily mckee, randstad cpe
apply now

job description

We are currently recruiting for an exciting new post starting ASAP!

The job is site based and will require face to face customer service for external painting works.

2 years experience is preferable but not essential as a RLO/CLA. An Asbestos Awareness is also preferable but not essential.

Will be liaising with social housing clients, letter dropping and answering queries for the tenants.

Key Responsibilities:

- Maintain and develop all tenant related activities with control and co-ordination whilst establishing close working relationships with all customers, clients and external stakeholders

- Assist in delivering excellent customer service

- Undertake any customer related initiatives including door to door surveys, visits to housing offices and telephone interviews

If interested please contact Emily at Randstad CPE on 0191 221 567

Key Skills and Qualifications:

- Experience of working in a similar role

- Knowledge of contract responsibilities and requirements

- Excellent customer service skills

- Ability to empathise with the customer

- Approachable and sympathetic to the differing personal

If interested please contact Emily at Randstad CPE on 0191 221 1567

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

skills

people oriented

educational requirements

secondary school