Manage the day-to-day development and delivery of multi-platform workstreams within the Service Excellence area, to ensure colleagues can provide the best possible service for our customers. By ensuring colleagues have access to efficient technology solutions that are uniquely tailored to the services we provide, our customers will enjoy an unrivalled personal service.
Experience of managing the delivery of business facing IT platform services.
Previous experience working as a Product or Development Manager, Agile Manager or Delivery Manager, etc, or in a similar leadership role in end user computing, to promote and champion the uptake of a product, agree roadmaps with senior business stakeholders, and manage supporting engineering teams to deliver new features.
Experience of successfully building and leading technology teams to deliver excellent levels of service.
Experience of delivering IT services in a regulated business
Experience of managing suppliers to ensure they consistently meet their commitments and deliver a high standard of service.
Experience of applying Agile delivery (e.g. SCRUM) techniques.
Good experience of working closely with Director/C-level stakeholders.
Previous responsibility for budgets of circa £1 million.
Strong understanding of the Microsoft technical stack including the following platform services; Dynamics 365, Power Platform, and the Azure cloud computing service.
Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.