An exciting opportunity has arisen to join a facilities management provider as a Facilities Adminisatrator based in Leeds. The role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the business.
Key Responsibilities: Work along site the contract supervisors ensuring QHSE documentation is maintained and readily available using systems e.g. Logbooks, Hazard Reports, training & competency records, eLogbooks, PPE, toolbox talks.Maintain notice boards on site (including QHSE).Ensure team are managing CAFM system as key user on site including PPM records, reactives and reporting.Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.Promote and maintain culture throughout teamsEnsure team are collating and processing timesheets and expenses weeklyMaintain people records such as new starters, leavers and any changes in staffCommunicate effectively and build/maintain relationships at all levels with internal and external customersDevelop and maintain helpdesk system standards to ensure all calls and emails are addressed in a professional and timely mannerAttend and participate in any relevant training coursesAttend regular role specific meetings in order to share best practiceEnsure team have the resource and support to plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAsCreate monthly Customer Report with Account ManagerCreate accurate POsRegularly review and process supplier invoicesRun and review P&Ls MonthlyRun open purchase order report weekly and review all open ordersRun and review Debt report weeklyWork with Contract Supervisors / Account manager to ensure that all new works opportunities are being addressed to ensure pull through into WIP.
Key Requirements for the role: Educated to GCSE level with passes in both Maths and EnglishHighly computer literateSuperior written and verbal communication skills with strong oral presentation skills.A basic understanding of business and customer-facing environments.Used to being a part of a high-performing team.Customer focus skills with a passion for customer service.Effective communication skills enabling the individual to work with clients, suppliers, and staff at all levelsSelf-motivated and ambitiousResults/task orientated, with attention to detail and accuracyExcellent time management and organisational skillsCommitment to continuous improvementAbility to work as part of a team, as well as independentlyThe individual must be willing to undertake travel as the role/business requires.
If this role is of interest and you think you fit the requirements please click apply or please send your cv
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
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