facilities contract support in morley

12 June 2018
sophie langley, randstad cpe
job type
£ 18,000 - £ 22,000 per year
apply now

morley, yorkshire and the humber
construction & property
sub specialism
fm & maintenance
job type
working hours
£ 18,000 - £ 22,000 per year
reference number
sophie langley, randstad cpe
apply now

job description

Salary: £21,000

Location: Morley, Leeds

Contract: 9 Month Maternity Cover

My client is a Global Leader within Facilities Management, they are currently looking to expand their contract support team based in Morley.

Role Statement:

* To provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business.



* Maintain notice boards on site (including QHSE).
* Ensure QHSE documentation is maintained and readily available using systems e.g. Logbooks, Hazard Reports, training & competency records, eLogbooks, PPE, toolbox talks.
* Manage CAFM system as key user on site including PPM records, reactives and reporting.
* Review Subcontractor performance and feedback through appropriate systems (e.g. Ariba)
* Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.

People & Development

* Promote and maintain culture throughout teams.
* Monitor and maintain the attendance planner.
* Collate and process timesheets and expenses weekly.
* Maintain people records such as new starters, leavers and any changes in staff.
* Communicate effectively and build/maintain relationships at all levels with internal and external customers
* Answer calls and emails in a professional and timely manner.
* Attend and participate in any relevant training courses.
* Attend regular role specific meetings in order to share best practice.


* Attend and actively participate in monthly Contract Review meetings.
* Plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs.
* Create monthly Customer Report with Contract Manager.
* Ensure use of Preferred Suppliers is maximised and best practice "better buying" is in place.
* Ensure systems (e.g. Ariba, Webquote) are in use and kept updated.
* Familiar with daily operations and the specific scope of the contract e.g. which services are covered and which are chargeable.


* Ensure integrity of financial transactions for contract.
* Attend and actively participate in weekly finance meeting with contract manager/subcontractors.
* Create/raise Extra Works jobs.
* Create accurate POs in a timely manner.
* Regularly review and process supplier invoices.
* Raise sales invoices (complete billing) in line with company deadlines at the correct margin.
* Run and review P&Ls Monthly and influence P&L result.
* Run and review WIP reports at least weekly.
* Run open purchase order report weekly and review all open orders.
* Run and review Debt report weekly.

Person Specification

Organised (and ability to plan)

* Works in a structured way. Thinks ahead to prioritise workload.


* Works in a clear and consistent manner.

Attention to detail

* Thorough in carrying out a task, with a high degree of accuracy.


* Confident and effective in putting across point of view to others.


* Does not let issues go; follows up on issues through to resolution.

Customer and team focus

* Puts customer and team needs first; always considers impact of actions on customer and team.

Technical Skills


* GCSE's C or above in Maths & English
* Strong Customer Service Ability
* Experience of the following systems; Word, Excel, PowerPoint Access
* A minimum of 1 year experience in a similar role


* A facilities management background
* A contract support background
* Finance/Invoice Experience
* Experience of: Visio, CAFM systems
* Worked within a large commercial FM company

Sophie Langley

Principal Consultant - FM Perm

Randstad CPE

Mobile: 07900770715

Tel: 0113 245 6161

Fax: 0113 245 6162

Ground Floor, Marshall Mills,

Marshall Street, Leeds, LS11 9YJ


Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.


assiting contracts manager