facilities service manager - south london

20 July 2018
ka/bs london, randstad business support
job type
£ 39,000 - £ 53,200 per year
apply now

south london, london
construction & property
sub specialism
fm & maintenance
job type
working hours
£ 39,000 - £ 53,200 per year
reference number
ka/bs london, randstad business support
02027 786 8080
apply now

job description

Facilities Service Manager

Salary £39,000 - £53,200 DOE + Car allowance + 10% Bonus
South London

Are you an experienced Facilities Manager who prides themselves on outstanding service delivery?

Do you enjoy making a positive impact, building professional relationships and achieving results?

Do you want to be part of an organisation who is leading from the front and embracing change? If so, read on!

Our client is one of the largest property owners in UK, owning 4000 properties ranging from listed buildings, former warehouses to award winning state-of-the-art establishments. They are looking a Facilities Services Manager to join and make an impact on their team in London.

- Your key responsibilities will be:
*Customers Management
*Service Delivery
*Change Management
*People Management
*Safety and Compliance
*Budget Management
*Developing Performance Culture
*Building and Maintaining Key Working Relationships

- You will be required to:
*Deliver a fit for purpose estate in partnership with Public Sector organisations, generating cost efficiency's that will benefit the tenants, patients and the wider health economy
*Deliver a sustainable, integrated facilities service across a defined geography for which you are responsible
*Be the customer's key point of contact and leading a team to deliver property service standards, maintain safety excellence and a secure workplace, drive continuous service improvement, sustain a safe environment and improve customer experience

- Experience & knowledge needed:
*Experience of leading a multidisciplinary team, giving purpose and clear direction and promoting teamwork to ensure high motivation and performance
*Experience of managing customers and clients
*Experience of ensuring safe and compliant facilities management standards are delivered
*Demonstrable experience of organisational change
*Demonstrable experience of leading an in-house delivery team and contractors
*Significant experience in managing delivery across multiple sites and multiple services Experience of Property Services
*Management of complex and geographically diverse operations
*Understand the complexities of delivering an integrated facilities services solution, including current and future needs
*Specialist knowledge of Facilities Management Services
*A sound knowledge of the business standards, statutory and regulatory requirements
*Knowledge of relevant technical guidance for soft and hard services in a health care environment

- The ideal qualifications needed are:
*Degree level or equivalent vocational/professional qualification or equivalent professional experience
*Post graduate business management qualification or equivalent professional development
*Evidence of commitment to professional development
*Where hard services, suitable and sufficient qualification(s) for safe and compliant delivery as outlined in the relevant Health Technical Memorandum
*Member of British Institute of Facilities Management
*Member or Fellow of the Royal Institute of Chartered Surveyors
*Holder of BIFM Level 3 qualification in Facilities Management

- Skills & Attributes needed for this role:
*Excellent written and verbal presentation and communication skills
*Demonstrable ability to influence and build internal and external partnerships
*Influencing skills
*Strong analytical, investigative and problem-solving skills
*Ability to work under pressure, and consistently deliver against tight and competing deadlines and offer practical solutions
*Highly effective at meeting customer needs
*Flexible and prepared to take on new tasks as the job develops over time
*Sensitive to all operational improvement techniques
*Competent in performance measurement, analysis and reporting techniques and present information to a wider business network
*Remain calm under pressure, with demonstrable patience and flexibility, coupled with evident enthusiasm and a passion for delivering service excellence
*Exhibit presence, tenacity, confidence, maturity and humility with a 'can do' attitude
*Diligent, with an eye for quality and attention to detail, acting with a sense of urgency to put things right for customers, colleagues and our wider business
*Willingness to embrace change and seek out opportunities

- The Perks!
*Competitive salary
*Career development opportunities
*Supportive workforce policies
*Group personal pension
*Life assurance
*Income protection
*Personal accident cover
*Employee assistance programme - free 24/7 counselling and professional advice
*Childcare vouchers - offering savings on tax and NI
*Cycle to work scheme - support to buy a bicycle with savings on tax and NI
*Season ticket loans
*Discounted leisure, sporting and cultural activities
*A good work/life balance

Interviews will be commencing within the next two weeks for the successful FSM's so to avoid disappointment, apply today!

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit www.randstad.co.uk/how-i-became to find out what you could become.


assigning engineers,budgets/ wip management,building services,building maintenance,client liaison,compliance,contractor management,dealing with client and sub contractors,p&l responsibility,reactive maintenance,reactive & planned maintenance,residential,risk assessments,Team leadership,


HNC building services

educational requirements

Degree in Property,Estate degree,HNC quantity surv