first line support engineer in portsmouth

posted
01 November 2018
contact
data entry, pareto law
job type
permanent
salary
£ 22,000 - £ 25,000 per year, £22000 - £25000 per annum
apply now

posted
location
portsmouth, south east england
specialism
graduate
sub specialism
IT
job type
permanent
working hours
Full-Time
salary
£ 22,000 - £ 25,000 per year, £22000 - £25000 per annum
reference number
31433344
contact
data entry, pareto law
phone
01625 255 255
apply now

job description

Job Title: First Line Support Engineer
Location: Portsmouth
Salary: £22,000 (rising to £25k after 6 months)
REF: J3295:SOU:GJ

Sector: Tech

Established over a decade ago, our client is a leading IT managed services provider with a global presence.

This is an outstanding chance to build a lasting career with a truly innovate technology company who understand the importance of their employees. They offer a sociable, dynamic working atmosphere – the perfect place for aspiring STEM graduates!

First Line Support Engineer Package:
  • A competitive basic salary of £22,000 (rising to £25k after 6 months)
  • Full bespoke training, excellent progression, learning & development opportunities
  • Regular socials in an inclusive and welcoming atmosphere
  • Pension
First Line Support Engineer Role:
  • Deliver technical support, answering queries online or over the phone/via email
  • Maintain a high degree of customer service for support queries
  • Take ownership of user problems, proactively dealing with their issues
  • Support users in the use of Computer equipment, delivering necessary training and advice when required
  • Manage complex service issues by funnelling them towards the relevant members of IT support
  • Liaise closely with external agencies for technical support when issues cannot be overcome in house
First Line Support Engineer:
  • Educated to degree level in a STEM related discipline
  • Discernible interest in Technology/IT
  • Possess exceptional communication and interpersonal skills
  • Self-motivated, with a strong desire to devleop skills
Next Steps:

If you require this job specification or to apply in an alternate format please visit the Pareto website.