french and english speaking customer service advisor in newport

posted
13 August 2019
contact
leanne harris, randstad business support
job type
permanent
salary
£ 18,000 - £ 22,000 per year
apply now

posted
location
newport, wales
specialism
customer services
sub specialism
Call Centre
job type
permanent
working hours
Full-Time
salary
£ 18,000 - £ 22,000 per year
reference number
NSAI
contact
leanne harris, randstad business support

job description

Are you a customer service orientated superstar and want to work in a friendly and supportive environment? Are you a fluent in French also fluent in English? Are you looking for a permanent opportunity in a fantastic team working environment? Then I want to talk to you!

We have an exciting opportunity to join a business that are enjoying a period of growth. This is a great time to be joining a company that are going from strength to strength. This company are based on the outskirts of Newport, and is near to major commuting routes by car or bus!

Whether you are a recent grad, or have tumps of experience, this company will provide the training, development and career opportunities to help you reach the top of your game!

Benefits:



* On-site parking
* Pension after probation
* Quarterly performance related bonus
* Annual bonus
* Chance to achieve Monthly bonuses through Employee of the Month scheme
* Health scheme after probation
* Training programme
* Great working hours

As the provider of Customer Service for our Customers, you will be able to demonstrate:



* Great customer service skills
* Excellent presentation and communication skills
* Strong inter-personal skills
* Good team work ethic

Responsibilities:



* Dealing with Customer queries via email and telephone
* Updating customer records accurately on inhouse systems
* Managing internal diaries
* Handling customer complaints through to resolution
* Sharing best practice with team

This isn't your normal customer service advisor role, it is within a smaller company who really take their time to service their clients, and provide a smooth and stress free experience. If you are a people person, and believe the best way to do something is how you want it done, then this is for you.

If this sounds like the role for you, don't hesitate, apply today.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.