graduate customer representative in welwyn garden city

posted
28 November 2018
contact
data entry, pareto law
job type
permanent
salary
£ 24,000 - £ 32,000 per year, £24000 - £32000 per annum
apply now

posted
location
welwyn garden city, east of england
specialism
graduate
sub specialism
Business services
job type
permanent
working hours
Full-Time
salary
£ 24,000 - £ 32,000 per year, £24000 - £32000 per annum
reference number
31434934
contact
data entry, pareto law
phone
01625 255 255
apply now

job description

Graduate Customer Representative
Sector: Telecoms 
Location: Welwyn Garden City
Ref: J2115:HERT:GJ:GCR
Salary: £24,000 (£32k OTE)

Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.

The Role: Graduate Customer Representative

As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised. 

Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products. 

As Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments. 

Graduate Customer Representative – what you get:  
  • A competitive basic salary £24,000  
  • Excellent OTE of £32k
  • Fantastic progression opportunities
  • Healthcare
  • Pension scheme
  • Childcare vouchers
  • Company Holidays
  • Social events/nights out
Candidate Requirements: 
  • Educated to degree level
  • Excellent communication and interpersonal skills
  • Ambitious and driven
Next Steps: 

If you require this job specification or to apply in an alternate format please visit the Pareto website.

(Please note that due to the high volume of applications we receive we are unable to contact all applicants directly. If you haven’t heard from us within 28 days please consider your application to have been unsuccessful).